Somerset Downtown Al Khobar

Nice, specious hotel with an amazing team.

Here’s your refined review with the feedback on towels and toiletries included: I had a great experience staying at this facility. The place is clean and spacious, making it ideal for large families. The staff was extremely cooperative and honest, especially the reception team. They informed me at check-in about a minor water leak in the room and promptly took care of it, ensuring our comfort. Room service, particularly Mohammed Shahdad, was exceptional—always attentive and doing his best to assist. Our reservation included breakfast, which offered a great variety of delicious options suitable for the whole family, including kids. The chef was actively present, checking in to make sure everything was satisfactory, which added a personal touch to our experience. The check-in and check-out process was smooth and hassle-free, making our stay even more enjoyable. Areas for Improvement: The only thing that needs improvement is the availability of towels and toiletries in the room. We had four restrooms, but one had no towels at all, while the others had only two towels each, with no hand towels or different sizes available. Additionally, the number of shampoo and body lotion was limited to one per restroom, and one restroom had none. Overall, this was a comfortable and well-managed stay, and I would highly recommend this place for families. With a small improvement in towel and toiletry availability, it would be even better!

Perfect location close to the area we needed to frequent daily to take care of some matters, both personal and business. The two bedroom executive suite was roomy, beautifully decorated and very comfortable for my sister, our elderly mother and I to spend a few weeks in. The staff were all very gracious and accommodating and friendly. We couldn't have asked for a better place to use as our home for a few weeks away from our far-away homes. Thank you we will stay here again.

Everything in this hotel was outstanding! The room, location, parking, facilities and staff were great. There is indoor and outdoor playground. Overall very very clean and fulfill your needs and even more! The air condition was cold so it is wise to set the temperature at 26*C. The price is a little high and I hope they review the prices so I can book in this hotel whenever I come to Alkhobar.

I stayed with my family and we had a wonderful experience. The rooms were clean, spacious, and comfortable. We were pleasantly surprised with a free upgrade, which made our stay even better. The staff were very professional and welcoming—special thanks to Fawaz and Abdulaziz at the reception for their kind assistance. We requested an extra bed and it was brought very quickly. Nour was also very helpful with our luggage upon arrival.